A customer examining a chair and its price tag in a furniture showroom.

Retail IT services, POS support, and reporting.

We help retailers with the systems behind checkout, store operations, and online sales. Our work covers point of sale, software integrations, reporting, and everyday IT support for staff. We serve businesses across the United States.

POS & store operations Inventory connections Reporting Staff IT support
Retail client project

A retail ERP platform connected to Shopify.

  • Hosted software for specialty stores nationwide
  • Inventory, pricing, and product synchronization
  • Platform hosting and ongoing operations

A retail software company provides point of sale, inventory, time clock, delivery, and accounting software to specialty stores across the country.

briskData hosts the platform and operates the infrastructure those stores use each business day. We also built its Shopify integration to keep online inventory, pricing, and product data aligned with the system of record.

Read the retail project

Support for the store and the office.

Point of sale and store operations

We help investigate checkout problems, staff access, device connections, and recurring software faults. We work with your POS vendor when a problem needs changes or access on their side.

Our work also covers the processes around a sale: product updates, inventory, returns, delivery records, and information the office needs.

Managed IT for retail staff

We support staff computers, email, shared files, accounts, and store networks. Our managed IT services cover routine maintenance, security monitoring, backups, and help with everyday problems.

We can provide ongoing support or work alongside your internal IT team.

Online stores and inventory connections

We connect product, price, inventory, and order records between business applications. We investigate missed updates, duplicate records, and differences between the stock shown online and in the store.

Our Shopify ERP integration service covers existing connections and new development. We also provide website maintenance and repair.

Retail reporting and data checks

We build reports from the systems your staff use, including sales, inventory, and operational records. We document the calculations and investigate missing data or totals that disagree.

Our retail reporting work can replace repeated exports and spreadsheet preparation with scheduled reports.

Retail systems we have worked with.

Our experience includes Shopify, Toast, Tyler Retail Systems, Smartwerks, WooCommerce, X-Cart, OpenCart, and QuickBooks.

The work depends on your software version, available interfaces, and vendor agreements. We review those details before we propose support, an integration, or a replacement.

Existing systems and vendor support

We start with the systems you use today and the problem your staff need resolved. Our scope identifies what we manage and what remains with your software provider.

QuickBooks and accounting connections

Sales, refunds, fees, and deposits need clear rules before they enter accounting. We work with your accounting staff to define the records, mapping, and checks an integration requires.

Older applications

We assess the code, hosting, access, and dependencies before accepting responsibility for an existing application. See our application takeover service for a broader handover.

Payments and security.

Retail systems include staff accounts, customer records, and payment services. We help define access, maintain the systems under our management, and coordinate with the providers involved.

A customer paying by card at a clothing store checkout.

Processing fees and checkout connections

Our payment-processing review examines statements, fees, and provider fit. Our engineers also build and maintain payment gateway integrations.

PCI DSS and staff training

We provide PCI DSS consulting for payment environments and security training for employees. The scope depends on your systems and responsibilities.

Retail support across the United States.

Our team works remotely with businesses nationwide. We have done business in Cumberland, Maryland, for 15 years.

For regional services, see Cumberland and Allegany County, Garrett County, and Hagerstown and Washington County.

Can you support our current POS system?

We can review the system, version, connected devices, and vendor support agreement. That review establishes which problems we can handle directly and where the vendor must be involved.

Can you connect our store inventory to Shopify?

Our retail work includes a Shopify connection for inventory, pricing, and product data. We assess your existing interfaces and stock rules before proposing a Shopify ERP integration.

Can you help when sales and accounting reports disagree?

We compare the source records, date ranges, refunds, fees, and transfer history with your accounting staff. The findings determine whether the data connection, report, or operating process needs attention.

Do you provide on-site or after-hours support?

We define on-site coverage, service hours, response arrangements, and vendor escalation in the service agreement. Tell us your locations and trading hours so we can establish the support you need.

Tell us about your retail systems

Describe the stores, software, and work you need help with. An engineer will respond within one business day.

  • POS, store operations, and staff IT
  • Inventory, online stores, and accounting connections
  • Reports, data checks, and ongoing support

We arrange technical access separately after reviewing the work.

Use your company email, not Gmail, Yahoo, or another public email service.

Your message goes directly to an engineer.