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Direct response within one business day. Discuss support
Application Management Services

Application management, hosting, and IT support.

Two colleagues reviewing laptops beside an office window.

We manage applications, hosting, cloud accounts, integrations, monitoring, and help desk. The combined fee is usually lower than the previous separate vendor charges.

  • One team responsible for applications, infrastructure, and support.
  • Systems documented, portable, and held in your name.
  • Application and infrastructure issues handled together.
Discuss production support

Submitting this form requests a support proposal. Any service agreement is arranged separately. We respond within one business day.

$100M+ Annual client revenue supported by systems we manage
24/7 Monitoring for production systems
Since 2015 Longest active managed-service relationship

Tell us what needs support

Name and work email are enough to start. Add the systems or vendors involved if useful.

Your message goes to the team that scopes the work.

Clients we work with

TylerNet Fins and Feathers Outfitters RocketDocs SmartWerks Tower Partners Fiffik Law Group ABC Warehouse
Operating scope

The systems covered by AMS.

We can take responsibility for applications, infrastructure, integrations, and staff support that separate vendors currently manage.

Applications and integrations

Line-of-business applications, SaaS platforms, POS systems, e-commerce syncs, payment flows, and reporting pipelines.

Hosting and infrastructure

Provisioning, patching, backups, recovery, cloud accounts, and infrastructure operated in your name.

Monitoring and response

Around-the-clock monitoring with an engineer on call when a production system needs attention.

Managed IT and licensing

Help desk, devices, identity, email, and software subscriptions managed alongside the systems your staff uses.

Colleagues discussing a presentation beside a flip chart in a bright office.
Retail SaaS

Hosted ERP infrastructure for a nationwide retail platform.

briskData hosts the platform and operates the infrastructure specialty stores connect to every business day. We also engineered the Shopify integration that keeps online inventory, pricing, and product data aligned with the system of record.

  • Platform hosting and operations
  • Around-the-clock monitoring
  • Shopify integration engineering
Retail ERP client story
Scope

Agreeing the support scope.

Inventory first

Every system, vendor, credential, and risk gets written down before scope is quoted.

Service responsibilities

We agree on responsibility for applications, infrastructure, integrations, and support in the service plan.

Portable systems

Documentation, credentials, cloud accounts, and handover stay in your name.

Discuss production support with our team.

Discuss production support

Contact briskData

Talk to an engineer

Services

Cloud & Infrastructure Managed Operations Managed IT Business Email Migration Licensing Software & AI Software & Payment Integrations Reporting & Dashboards Website Design & Redesign Website Maintenance & Repair Payment Processing Security & Compliance Employee Cybersecurity & AI Training

Company

About Client projects Services & Pricing Insights Free tools Contact Client login Support center

Contact & service areas

1-888-907-3637 hello@briskdata.com Cumberland, Maryland

Eastern time

Serving organizations nationwide Hagerstown & Washington County Garrett County, Maryland

Industries

Nonprofits Law Firms Financial Services Healthcare Investment Banking Software Companies
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