What We Manage

Our application maintenance cost guide separates platform, operations, engineering, and modernization so you can compare proposals with the same scope.

Hosting and Infrastructure

We provision, patch, back up, and monitor infrastructure in your cloud accounts or on hosting we operate ourselves. Migration onto our web hosting is included.

Monitoring and Response

Around-the-clock monitoring with an engineer on call when a production system needs attention. After restoring service, we investigate the cause.

Applications and Integrations

We maintain and extend line-of-business applications, POS systems, e-commerce syncs, payment flows, and reporting pipelines. Support includes code-level diagnosis and fixes.

Integration development and support

Managed IT

Help desk, devices, identity, and email for your staff, delivered as a complete department or alongside your internal teams. We also handle office networks, computer replacements, printers, and data migration.

Office IT and monthly support

Licensing and Procurement

Microsoft licensing through our partner program, plus purchasing and billing management for Google Workspace, Zoom, AI services, and other software.

About Licensing

Backup and Continuity

Tested backups, documented recovery plans, and business continuity planning for your needs.

Hands connecting Ethernet cables to a network switch in a rack.

When to Bring Us In

Several vendors

Consolidate Vendor Responsibilities

If separate vendors handle email, websites, applications, and infrastructure, we can take responsibility for those services under one AMS and managed IT agreement.

Product companies

Operate a Product Platform

We host and manage software that retail stores across the country use every day.

After launch

Support an Application After Launch

After launch, we handle monitoring, backups, scaling, and after-hours response while your team continues development.

Our Managed Operations

$100M+

Annual client revenue on systems under our management

One invoice

For the services consolidated under our management

24/7

Monitoring on managed environments

Since 2015

Longest active managed-service relationship

Questions About the Service

Do You Replace Our Internal IT Team?

Only when that is the goal. We serve as the complete IT function for some clients and work alongside internal teams or existing partners for others, covering escalations, after-hours response, and specialized projects.

How Can One Team Cost Less Than the Vendors We Have Now?

Consolidation removes duplicated overhead, and automation reduces the hours routine work requires. Clients typically save 20% to 30% compared with the combined cost of their previous vendors.

Are We Locked In?

No. We keep your systems documented and your accounts under your control. Your agreement includes support for a future handover.

What Does Application Maintenance Include?

The agreement identifies the applications, hosting, releases, fixes, scheduled jobs, and integrations we maintain. We document how problems are reported, how changes are approved, and what monitoring and recovery checks are included. New features and larger modernization projects are scoped explicitly.

Can You Support Software Another Company Developed?

Yes, after reviewing the code, available access, dependencies, and current condition. If your developer is leaving or you need to transfer technical responsibility, start with our application takeover and legacy software maintenance service.

What Does Onboarding Look Like?

We start with an inventory of systems, vendors, credentials, and risks, then document who is responsible for each service.